Privacy Policy

General

This privacy notice is to inform you how we use and collect your personal data when you use this website. This also includes any information you might provide when requesting a cash offer or when completing a contact form. This website is not directed at children, and we do not knowingly collect data relating to children. 

 

The information we collect 
We require your name, phone number, and email address in order to provide you with an estimated offer or information about our services.
We also need information about the property in question before we can make you an offer. 
 

How we utilise your information 

Your personal information will only be utilised as authorised by law.
In order for us to provide our services, a small amount of your personal contact information may need to be shared with third parties, such as surveyors, property agents, and solicitors. This information is only being shared to help you move forward with your property sale and to allow you to proceed with the requested services. 

Generally, we will utilise your personal data in the following circumstances:

To fulfil the terms of the agreement we have with you or plan to enter into with you. 
When we must abide by a legal or regulatory requirement.

Your interests and fundamental rights do not take precedence over our legitimate interests when it is required. 

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How long do we keep your data? 

DLP will retain all personal information for the duration of the client's relationship with the business, plus an additional six years. This is subject to any overriding legal or regulatory requirements. 

If a DLP customer wants their personal information deleted from our system, they can do so by sending an email request to our data officer at: xxxxx 

 

How we safeguard your data 

We have security measures in place to protect the privacy of your information and prevent unauthorised access to our systems and data. Visitor data is inaccessible, and all files are password protected. Phone calls may be recorded for training and monitoring purposes. All call recordings are retained in accordance with our data security guidelines.

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Cookies 

Most web browsers automatically accept cookies, a common practice that enhances your user experience and site functionality. It is advised that you leave cookies enabled since turning them off could interfere with some of this site's features and functionality. You can, however, prevent the setting of cookies by adjusting the settings of your browser (please see your relevant browser's Help section for how to do this). 

 

We respect your right to privacy and are committed to complying with applicable data protection and privacy law. We will only collect personal information about you with your awareness and permission. 

You can withdraw consent for data processing, but it won't affect the legality of processing based on consent before withdrawal.
Any personal information which you provide to us and/or which we obtain about you will be kept confidential and secure using appropriate technical measures.